Terms of service and sale

1. Who we are

Scaleasy is operated by Scaleasy. You can reach us at contact@scaleasyai.com. Full details are in the legal notice.

2. What Scaleasy is

Scaleasy is a learning and productivity service. A free questionnaire suggests an online business that fits your time, budget and preferences. With a subscription, you get an AI agent for that business: it researches, plans, writes drafts and prepares work for you, by day when you chat with it and by night on its own.

  • Your agent is an AI system, not a person. It can make mistakes. Check what it prepares before you use it.
  • You stay in charge. Anything that would leave Scaleasy or change something real (publishing, sending a message, changing a price, spending money) waits for your approval. Scaleasy only carries out what you approve.
  • No guaranteed results. Scaleasy does not promise any income, sales or result. Most new businesses earn little or nothing at first. What happens depends on your work, your market, your choices and luck.
  • No professional advice. Scaleasy is not a lawyer, accountant, tax adviser or financial adviser. For those questions, ask a qualified professional.

3. Your account

You must be 18 or older and able to enter a contract. You create your account with your email and a password, or with Google. Keep your password and your recovery code private: Scaleasy never sends emails, so the recovery code is the only way to reset a forgotten password. You are responsible for what happens in your account. One account is for one person.

4. Your business, your responsibility

You run your business. You decide what to sell, to whom and how, and you are responsible for following the laws and rules that apply to it: business registration, taxes, consumer protection, advertising disclosures (for example #ad on sponsored posts), data protection, intellectual property, and the terms of the platforms you use (Shopify, Etsy, Amazon, TikTok, YouTube and others). Before you approve anything your agent prepared, read it: once approved, it is your decision.

5. Trading and meme coins: education only

The trading and meme coin agents are for education and research only.

  • They never tell you to buy, sell or hold anything, never give price targets or signals, and never place trades or touch your accounts or wallets.
  • Nothing on Scaleasy is investment advice or a recommendation. Scaleasy is not a registered investment adviser, broker or crypto-asset service provider.
  • Trading and crypto-assets are very risky. Most retail traders lose money. Meme coins in particular are highly speculative: most lose almost all of their value, many are scams, and you can lose everything you put in. Crypto-assets are largely unregulated and not covered by investor protection or deposit guarantee schemes. Only use money you can afford to lose entirely.
  • You alone decide what to do with your money, and you are responsible for the taxes on your gains.

6. What you may not do

Don't use Scaleasy or your agent to:

  • break the law, or help someone else break it;
  • deceive people: scams, fake reviews or testimonials, false claims, impersonation, phishing;
  • manipulate markets: pump-and-dump schemes, coordinated buying or selling, fake volume, promoting a token you secretly hold;
  • send spam or unsolicited bulk messages;
  • infringe someone's copyright, trademark or other rights;
  • create sexual content, or anything involving minors (the creator management business is for adult creators and mainstream marketing only, never explicit content);
  • attack, overload, copy or reverse engineer Scaleasy, or resell access to it.

We may refuse to carry out a request, and suspend or close an account that breaks these rules (see section 13).

7. Subscription and price

The subscription costs $49 per month in the United States and 39,99 € per month, VAT included, in Spain. Sales tax may be added at checkout where it applies. A creator's discount code lowers the monthly price for as long as the code's terms say.

The price you see at checkout is the price you pay. If we change the price, we tell you at least 30 days before it applies to you, and you can cancel before then.

Payment is handled by Stripe. We never see or store your full card number.

8. Automatic renewal

Your subscription renews automatically every month, on the day you subscribed, and your payment method is charged the monthly price each time, until you cancel. If a payment fails, your agent pauses until the payment goes through.

9. AI usage included in your plan

Your agent's AI work is included in the price, within a monthly budget per member. Later in the month, your agent may switch to a lighter AI model so the budget lasts. If the budget runs out, your agent pauses until your next billing month: you keep access to everything it prepared and can still approve or refuse it. We never charge you more than your subscription price for AI usage.

10. Cancelling

You can cancel at any time, in two clicks, from your account: Subscription, then Cancel. Cancelling stops all future payments. You keep access until the end of the month you already paid for; then your agent stops working.

11. Refunds

Your agent starts working, and its AI work starts costing us, as soon as you subscribe. That's why payments already made are not refunded, including for the first month, partial months or unused time, except where the law gives you a right to a refund.

If you live in the European Union (including Spain), you have a legal right to withdraw from the contract within 14 days of subscribing, without giving a reason:

  • At checkout you ask us to start the service right away and acknowledge that, if you withdraw, you pay for the service already provided.
  • If you withdraw within the 14 days, we refund what you paid minus the share of the service provided up to the day you withdrew (calculated by days, out of the monthly period), within 14 days, to the same payment method, at no cost to you.
  • To withdraw, use the Withdraw from contract button in your account during the 14 days, or send us a clear statement by email at contact@scaleasyai.com, for example: "I hereby withdraw from my contract for the Scaleasy subscription, subscribed on [date], account [email]." We confirm your withdrawal right away.

This does not affect any other rights you have under the law of your country.

12. Your content and data

What you write and what your agent prepares for you belong to you. You give us the permission we need to store and process it to run Scaleasy for you, and to draw general, anonymous lessons from your agent's notes for the shared playbooks (see the privacy policy; you can opt out), and nothing more. We don't sell your data and we don't use your content to train AI models. How we handle personal data is explained in our privacy policy.

Scaleasy's software, brand and design belong to us. Your subscription gives you a personal, non-transferable right to use Scaleasy while it is active.

Your agent may use other services for you (web search, Shopify, Google and others). Their own terms apply to those services, and we are not responsible for them.

13. Suspension and closing an account

We may suspend or close your account if you seriously or repeatedly break these terms, if the law requires it, or to protect other users or Scaleasy. Except in urgent cases, we tell you first and explain why. If we close your account without fault on your part, we refund the unused part of the month you paid for. You can close your account at any time by writing to us.

14. Our responsibility

We work hard to keep Scaleasy available and useful, but we can't promise it will always be available, error-free or right for your purpose, and your agent's work can contain mistakes. To the extent the law allows, Scaleasy is provided "as is", and our total liability to you is limited to the amounts you paid us in the 12 months before the event. We are not liable for lost profits or for decisions you make, including approvals of your agent's work and anything you do with your money.

None of this limits liability that cannot legally be limited, such as for gross negligence, fraud or personal injury, or your rights as a consumer under mandatory law.

15. Changes to these terms

We may update these terms. For changes that matter, we tell you at least 30 days in advance in your account. If you don't agree, you can cancel before they apply. The version you accepted at checkout is recorded with your subscription.

16. Applicable law and disputes

These terms are governed by the law of France. If you are a consumer in the EU, you also keep the protection of the mandatory rules of the country where you live, and you can bring a claim before the courts of that country.

If something goes wrong, write to us first at contact@scaleasyai.com: most problems are solved that way.

17. Contact

Scaleasy. Email: contact@scaleasyai.com.